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Lab Management

From incoming test orders to quality-controlled results. Process samples, enter results with reference ranges, and deliver findings to vets in real-time — no paper handoffs, no phone calls.

8 Workflow Steps 23+ Screens Priority Queue

From Test Order to Signed Results

Follow a lab test from the moment a vet orders it through sample collection, processing, result entry, quality review, and statistics.

1

Lab Dashboard

The lab tech's morning overview. Five KPI cards display Incoming tests, In Progress, Completed, STAT (urgent) count, and My Tests. STAT Priority Tests are surfaced prominently so nothing critical gets missed. Quick Actions provide one-tap access to Incoming Queue, Active Tests, Enter Results, and Test History.

Lab Dashboard with KPI cards, STAT Priority Tests, My Assigned Tests, and Quick Actions
2

Incoming Queue

All test orders from vets arrive here automatically, sorted by urgency — URGENT tests highlighted in orange, ROUTINE in blue. Each card shows the test name, patient, owner, test category (hematology, microbiology, serology, biochemistry), ordering vet, and time elapsed. The tech accepts the order to begin processing.

Incoming Queue with URGENT and ROUTINE priority badges, test names, patients, and ordering vets
3

Sample Collection

For each accepted test, the technician selects the sample type from a dropdown (blood, urine, swab, tissue, etc.) and taps "Mark Sample Collected". This records the chain of custody timestamp and moves the test to Active. URGENT tests are flagged in orange — the tech knows to prioritise them immediately.

Sample Collection screen with test cards, Sample Type dropdown, and Mark Sample Collected button
4

Active Tests

Tests that have samples collected and are ready for analysis. Two tabs — My Tests (assigned to you) and All Active (entire lab) — let techs manage their own workload while the supervisor monitors all. Each card shows the test, patient, ordering vet, elapsed time, and a "Start Processing" button. URGENT tests are always highlighted.

Active Tests showing My Tests and All Active tabs with Start Processing buttons and URGENT badges
5

Result Entry

The technician enters each result parameter — name, value, unit, and reference range. Rows outside the normal range are automatically flagged. A free-text "Interpretation / Notes" field lets the tech add clinical commentary. File attachments (PDF, images, Excel) can be uploaded alongside the structured data. Submit sends the results for senior review.

Result Entry form with Parameter, Value, Unit, Ref Range columns, interpretation notes, and Save & Submit button
6

Review & Sign Off

Submitted results go to the Review queue for senior sign-off. Each card expands to show the full parameter table with values, units, reference ranges, and flag indicators — a green tick for normal, a red warning for abnormal. The reviewer can add notes and either "Return for Correction" or "Approve & Sign Off" to release results to the ordering vet.

Review screen with expanded result parameters, ABNORMAL flag, and Approve & Sign Off / Return for Correction actions
7

Test History

A complete searchable archive of every completed test. Filter by test type using the dropdown — hematology, microbiology, imaging, biochemistry, and more. Each row shows the test name, patient, category, completion date, and a COMPLETED badge. Tap any entry to view the full signed result with parameters and the tech's interpretation notes.

Test History list with completed tests filtered by type showing pet, category, date, and COMPLETED badge
8

Lab Statistics

Performance metrics for the lab at a glance. KPI cards show Completed Today, Total Completed, Currently Active, and Average Turnaround time. Tests by Type breaks down the workload across imaging, hematology, and microbiology with percentage bars. Tests by Priority shows Routine vs Urgent split, and Active Tests by Status reveals where the bottlenecks are — Ordered, Sample Collected, or Awaiting Review.

Lab Statistics with KPI cards, Tests by Type bar chart, Tests by Priority, and Active Tests by Status

Key Features

Priority-sorted test queue
Sample collection tracking
Chain of custody timestamps
Result entry with ref ranges
Normal / Abnormal / Critical flags
Senior review & sign-off
Real-time vet notification
Test history archive
File & image attachments
Lab statistics & turnaround
Tests by type & priority
PDF lab reports

Ready to modernize your lab workflow?

See how VetCare Pro's Lab App eliminates paper handoffs and delivers signed results to vets in real-time.

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